Privacy Policy

 

Four Gifts Pty Ltd ("Four Gifts") respects your right to privacy and is committed to protecting your personal information. This Privacy Policy outlines how Four Gifts Pty Ltd collects, uses and manages your personal information and incorporates compliance with the General Data Protection Regulations (GDPR)..

We respect the importance of your privacy and that you have a right to make your own choices about how your personal information is collected and used. We acknowledge that when you provide your personal information, you do so trusting Four Gifts Pty Ltd and unless you directly give Four Gifts Pty Ltd consent to do otherwise, Four Gifts Pty Ltd will only collect and use your personal information in accordance with this Privacy Policy.

 

We give you:

    The right to be informed through this Privacy Policy, this website and our communications with you

    The right of access to your information

    The right to rectification of your information

    The right to erasure of your information

    The right to restrict processing of your information

    The right to data portability should it be required

    The right to object to usage and storage of your information

    Rights in relation to automated decision making and profiling as relevant.

 

Collecting information about you

Except as stated in this Privacy Policy, Four Gifts Pty Ltd will not collect or use your personal information without your consent. Four Gifts Pty Ltd collects your personal information when you:

    provide us your personal information and contact details;

    order or purchase Four Gifts products and/or services

    enter your personal information on the Four Gifts website or other Four Gifts-owned properties;

    register on the Four Gifts website/s

    contact us; we may also keep a record of that contact.

    We will only collect additional personal information with your consent.

 

Information from your use of our websites and services

We collect and store information about your usage of our website when you browse and shop with us. This includes technical information such as your browser type; device type; IP address; length of time you are on part of a page, a page and the site, and other technical information.

 

Information collected and stored from browsing our websites is anonymous unless you are logged into your account and have visited us before, in which case this information is associated with your account by cookies that our servers place on your computer so that we can improve your browsing and shopping experience and offer further service and products to you onsite; by email (unless you have unsubscribed from such services); by retargeting services on other platforms via cookies eg social media; and other online properties not associated with us also via cookies.

 

We collect and store the above information in server logs and our database.

Four Gifts Pty Ltd use of cookies

Cookies are pieces of information that a website transfers to your computer's hard disk for record keeping purposes. Most web browsers are set to accept cookies. Four Gifts Pty Ltd uses cookies to make your use of our website and services as convenient as possible, such as by customising your web browser's access so that you can maintain your wish list and shopping cart when you next visit the Four Gifts Pty Ltd website. Cookies also enable Four Gifts Pty Ltd to offer products and services for you on a more personalised basis.

 

Four Gifts Pty Ltd uses web analytics tools, testing and other software that use cookies to improve your online experience, including the display of more relevant ads on other websites, based on your activities on your visits to the Four Gifts website. If you do not wish to receive any cookies you may set your browser to refuse cookies, however not all the functionality of the Four Gifts website may operate as expected.

Using and disclosing your personal information

 

Four Gifts Pty Ltd's purpose in collecting your personal information is to provide you with:

    the ability for you and Four Gifts to complete or progress your order or transaction with us

 

 

Four Gifts Pty Ltd will not use or disclose any of your personal information without your consent, unless:

    required by law;

    Four Gifts Pty Ltd believes it necessary to fulfil the above purposes or otherwise to provide you with services or products which you have requested; or

    to protect the rights, property or personal safety of other users of the website, any member of the public or of Four Gifts Pty Ltd.

 

Four Gifts does not disclose your personal information to advertisers. We use the services of one or more trusted service providers located overseas to use and process personal information for the explicit purpose of fraud detection, transaction processing, or for providing a product or service to you, in accordance with applicable privacy and data protection laws. In order to operate the Four Gifts website, fulfill the purposes set out above or otherwise deliver products or services, Four Gifts will not otherwise disclose your personal information to other companies or third parties without your consent.

When Four Gifts Pty Ltd will contact you

When you complete a purchase with Four Gifts, you are presented with a comprehensive way to manage what marketing communications you wish to receive - if any - from Four Gifts. Similarly, when you create an account or subscribe to Four Gifts's newsletters, your preferences can be managed by you in their entirety.

 

You can access the information Four Gifts Pty Ltd keeps about you

If at any time you want to know what personal information Four Gifts Pty Ltd holds about you, you can log into your Account and view the information you gave us. If you have further questions, you can contact us by phone.

How you can control the information collected by Four Gifts

These are ways that you can control the information that may be collected and stored about you or your browsing activities.

Your Account

You can log into your account at any time and edit the information you have entered previously.

 

Your Email Preference Centre

You can log into your Email preference centre in Your Account and manage the types of communications you will receive from us that we have stored. You will receive advices about the status of any open orders until your order/s are complete.

 

Block or Delete Cookies

You can delete the cookies that our websites and associated services have placed in your browser. You should be aware however that your browsing or shopping experience may be reduced.

 

Use Incognito or 'Safe Browsing' mode in your browser

These modes allow you to browse the web without recording web pages and files in your browser. All cookies get deleted after you've closed all of your incognito windows and tabs and your bookmarks and settings are stored until you delete them.

 

Changing and updating the information Four Gifts Pty Ltd has about you

If at any time you wish to change your personal information that is inaccurate or out of date, please contact our Customer Service team through your Message Center in your account, or by contacting our Customer Service team by phone and we will amend your personal information accordingly, or advise you how you can do this yourself within your account.

 

Storage and security of your personal information

Four Gifts Pty Ltd will do everything reasonable and in its' power to keep secure the personal information which Four Gifts Pty Ltd holds about you. Access to this information is restricted only to Four Gifts Pty Ltd employees who have specific authorisation. Four Gifts Pty Ltd also continually endeavours to improve security safeguards using the most stringent, industry-accepted online security and internal processes. That said, Four Gifts will not be held responsible for events arising from unauthorised access to your personal information, but will do everything in our power to prevent it as a responsible, high-profile, Australian online retailer.

 

What to do if you have a problem or question

If Four Gifts Pty Ltd becomes aware of any ongoing concerns or problems with the Four Gifts Pty Ltd website, Four Gifts Pty Ltd will work to address these concerns promptly. If you have any further queries relating to this Privacy Policy, or you have a problem or complaint, please contact Four Gifts Pty Ltd by contacting textbooks@ibcshopping.com.au Monday to Friday, 9am to 5pm, Melbourne time zone, except public holidays.