FAQs
Frequently Asked Questions
What is the easiest way to order my books ?
We recommend the Click & Collect OR Buying in store at IBC West, Factory 7 Desire Place, Hoppers Crossing Vic 3029.
When is IBC West Open?
Thursday – Saturday 10 am – 5 pm, Sunday 12 midday – 5 pm
Closed Mon/ Tues/ Wed
What is the Telephone Number at iBC West ?
0434 204 970
When is Books Collection Day ?
The school has decided there is no collection day at Al-Taqwa College this year.
What date do orders have to be placed by ?
- Click & Collect – Orders made before December 31st, 2020, will be available for Pick Up after January 1st, 2021
- Click & Collect – Orders made after January 1st, 2021, allow 2 business before picking up order
- Buy In Store at IBC West – after January 1st, 2021
- Home Delivery – Orders made before January 1st, 2021, will be delivered after January 1st, 2021
- Home Delivery – Orders made after January 1st, 2021, will be sent out after 2 business days from order date
Now that IBC has a store in Hoppers Crossing, is Home Delivery still available ?
Yes, Register Online, choose your books and have the books conveniently delivered to your home or place of work.
$15 per student with Home Delivery capped at $35 for 3 students or more, regardless of how many books order.
When will the books be home delivered ?
After January 1st 2024.
What if I am away during the home delivery period ?
We recommend you provide an alternative delivery address, grandparents, neighbours etc.
What if I have to exchange the books I ordered ?
How does Click & Collect work?
Choose your products online
Add them to your shopping bag
Select Click & Collect – Coburg OR
Select Click & Collect – IBC WEST
as the delivery method at checkout
Is Click & Collect a FREE service?
Yes – Click & Collect is FREE.
Can someone collect my Click & Collect order for me?
Yes – family and friends can collect your order on your behalf
Are all products available for Click & Collect?
Most items are available for Click & Collect but there are some exceptions.