Only for Al Taqwa Students

FAQs

FAQs

Frequently Asked Questions

What is the easiest way to order my books ?

We recommend the Click & Collect OR Buying in store at IBC West, Factory 7 Desire Place, Hoppers Crossing Vic 3029.

When is IBC West Open?

Thursday – Saturday 10 am – 5 pm,  Sunday 12 midday – 5 pm

Closed Mon/ Tues/ Wed 

What is the Telephone Number at iBC West ?

0434 204 970

When is Books Collection Day ?

The school has decided there is no collection day at Al-Taqwa College this year.

What date do orders have to be placed by ?
  • Click & Collect – Orders made before December 31st, 2020, will be available for Pick Up after January 1st, 2021
  • Click & Collect – Orders made after January 1st, 2021, allow 2 business before picking up order
  • Buy In Store at IBC West – after January 1st, 2021
  • Home  Delivery – Orders made before January 1st, 2021, will be delivered after January 1st, 2021
  • Home  Delivery – Orders made after January 1st, 2021, will be sent out after 2 business days from order date
Now that IBC has a store in Hoppers Crossing, is Home Delivery still available ?

Yes, Register Online, choose your books and have the books conveniently delivered to your home or place of work.

$15 per student with Home Delivery capped at $35 for 3 students or more, regardless of how many books order.

When will the books be home delivered ?

After January 1st 2024.

What if I am away during the home delivery period ?

We recommend you provide an alternative delivery address, grandparents, neighbours etc.

What if I have to exchange the books I ordered ?
Refunds may be provided on textbooks, as long as Textbooks are in their original condition, without any student names written on them, up to Friday February 5th, or two weeks after the purchase date, whichever is later.
How does Click & Collect work?

Choose your products online
Add them to your shopping bag
Select Click & Collect – Coburg OR

Select Click & Collect – IBC WEST

as the delivery method at checkout

Is Click & Collect a FREE service?

Yes – Click & Collect is FREE.

Can someone collect my Click & Collect order for me?

Yes – family and friends can collect your order on your behalf

Are all products available for Click & Collect?

Most items are available for Click & Collect but there are some exceptions.

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